Terms & Conditions

Effective Date: 18 April 2025

These Terms and Conditions (“Terms”) govern your use of the Surecase website (www.surecase.store) and the services offered. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Use of the Website

You agree to use the Surecase website for lawful purposes only. You must not engage in any activity that may:

Violate applicable laws and regulations
Infringe on the rights of others
Disrupt the website or interfere with other users’ access

We reserve the right to terminate your access to the site if we determine that you have violated these Terms.

2. Product Information and Availability

We strive to display accurate product descriptions, pricing, and availability. However, errors may occur. We reserve the right to:

Correct any errors or omissions
Change or update information at any time without prior notice
Limit the quantity of products available for purchase

3. Orders and Payment

By placing an order, you agree that:

All information provided is accurate and complete
You are authorised to use the payment method provided
Your order is subject to product availability and acceptance by Surecase

Payment is processed securely through our selected payment gateway. Surecase is not responsible for payment processing errors or delays.

4. Shipping and Delivery

We aim to deliver orders promptly within South Africa. Shipping times may vary based on location and courier services. Surecase is not liable for delays outside our control.

You are responsible for providing an accurate delivery address. Once the order is shipped, responsibility passes to the courier and recipient.

5. Returns and Refunds

We accept returns in accordance with our Return Policy. To be eligible for a return, items must be:

Unused and in original packaging
Returned within 7 days of delivery

Refunds will be issued to the original payment method, less any applicable shipping costs. Please review our Return Policy for full details.

6. Intellectual Property

All content on this site, including logos, images, text, graphics, and software, is the property of Surecase or its licensors. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

Surecase is not liable for:

Any indirect, incidental, or consequential damages
Loss of data, profits, or business resulting from your use of the website

Our total liability shall not exceed the total amount paid by you for products purchased from our site.

8. Indemnification

You agree to indemnify and hold Surecase, its employees, affiliates, and partners harmless from any claims, liabilities, damages, or expenses arising out of your use of the website or breach of these Terms.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved under South African jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the revised Terms.